Returns, Refunds & Warranties

Returns and Refunds
All stock products come with a 30 day money back guarantee. Unopened or unused merchandise in resalable conditional may be returned for a full refund. Custom items that were made correctly and according the customers specifications are not refundable. Before returning an item call our customer service department at 800-267-0925 or email us a returns@zorrosales.com, to request a Return Merchandise Authorization number. All returned merchandise must have a Return Authorization Number printed on the package. Return shipping costs are paid by the customer unless the merchandise received was damaged or incorrect.

Garvey Products Warranty
Garvey label guns come with a one year warranty against manufacturer defects. Other Garvey products have a 90-day warranty coverage period. The warranty period begins on the date of purchase. Garvey will decide whether to replace or repair the product. Refurbished and used products do not qualify for a warranty unless expressly given in writing at the time of sale.